Do I need a credit card to start the free trial?
No. Every trial runs for 7 days with Professional features, and no card is needed to start. Add a card any time before the trial ends to keep going on the plan you choose.
What happens when the trial ends?
If you have not added a card, your workspace pauses: everything stays readable and nothing is deleted. Choose a plan and add a card to pick up where you left off.
Can I change or cancel my plan?
Yes. Upgrades take effect right away and are prorated. Downgrades take effect at the end of the billing period. You can cancel from Plan & billing and keep access until the period ends.
Who owns my data?
You do. Your clients, quotes, invoices, drawings, and files belong to your business. You can request a full export at any time, and after you cancel we keep your data for 90 days so you can take it with you.
How do payment processing fees work?
You connect your own Stripe account, so customers pay you directly and payouts go to your bank. Stripe charges its standard processing fees to your Stripe account, and we do not add a per-transaction fee on current plans. You can choose to pass card fees on to clients where that is allowed.
What counts as a user?
Each team member with their own sign-in. Starter includes 3 (extra users $25 per month each); Professional includes 10 (extra users $20 per month each); Business includes 25 (extra users $15 per month each). Customers who sign in to your online store never count as users.
How does annual billing work?
Pay for a year up front and get 2 months free compared with paying monthly.
Are taxes included?
Prices are in US dollars and do not include sales tax, which is added at checkout where it applies.