Template for review: this text has not been reviewed by a lawyer. Bracketed items must be completed, and the whole document must be approved by qualified counsel before launch.
Notice of changes
We list every subprocessor that handles customer data. We give [30] days’ notice before adding one; subscribe to updates by emailing [privacy@factoryterminal.com]. Last updated: [date].
Current subprocessors
| Subprocessor | Purpose | Data | Location |
|---|---|---|---|
| Microsoft Azure | Application hosting, SQL database, file storage, backups, and edge delivery | All customer data stored in the service | United States |
| Azure Communication Services (Microsoft) | Transactional email such as invitations, quotes, invoices, receipts, and password resets | Recipient names and email addresses, message content | United States |
| Stripe | Subscription billing, and card and ACH payments through each customer’s connected Stripe account | Billing contacts, payment details, transaction records | United States |
| Plaid | Bank feeds for accounting customers who connect a bank account | Bank account and transaction data | United States |
| OpenAI | AI drawing import: reading uploaded plans to suggest takeoff planes, sent with response storage turned off | Uploaded drawings and images | United States |
| Cloudflare | Turnstile human check on the signup form, when enabled | Browser and network signals used to detect automated signups | Global |